To repair cars and use military tactics to grasp six strokes and repair cars no longer be cheated by

Category:Repair technology - Date:2018-04-07

The first trick: knowing oneself and the other

the owner wondered: which plant should be chosen to repair the car?

the owner of Mr. Liu's car has just had some unexpected problems after the warranty period, which makes him very upset. Where can I repair the car? Small shops are cheap, and big stores are expensive. Go to a small shop, worry about “ cheap but not good ” go to a big shop, and do not want to spend more money.

Experts explain: the car repair must choose a reliable maintenance plant, this “ reliable ” the main indicators include quality (technical level, quality of service), price, scale (reliability, after-sales service, quality guarantee cycle), claims, etc.

there is no bargaining room for the larger scale maintenance factories. Although factory size does not represent all aspects of good, but at least in terms of scale and technical strength has certain safeguards. Roadside shops, though cheap, are often difficult to solve once problems arise. Therefore, it is a good thing to choose a regular car repair factory, although the charge is a little more than the roadside store, but it will bring a safe and long-term commitment to the owner of the car.

Second recruit: far off attack

The owner doubts: is it good to make an appointment?

the owner of Mr. Wang said he was very busy with his work and wanted to make an appointment for maintenance. What's the problem?

expert explanation: telephone and online booking maintenance not only can save maintenance time, but also has the feeling of the first customer. However, when the maintenance work is made with a maintenance plant, it is necessary to describe the fault of the car as detailed and clear as possible so as to obtain the guidance of the technical personnel of the maintenance plant. Through communication with the service staff of the maintenance plant, not only can we find the quality of the staff of the maintenance plant, but also know the technical level of the maintenance technicians in the factory. An excellent maintenance technician should be very detailed and tired when asking the condition of the failure. Only in this way can we judge the reasons for the failure. Conversely, the accuracy of troubleshooting in a perfunctory and hastily ended communication is doubtful.

Third recruit: be well informed

The owner is puzzled: what do you do when the car doesn't repair?

Ms. Wu, after experiencing the pain of dealing with the repair shop, said: “ when it comes to repair plants, I have a headache. What should I do? ”

Expert interpretation: before the repair must first adjust their mind, love the car out of trouble, generally more or less will affect their own emotions, unhealthy emotions will affect judgment, the car repair is more so. In addition, the basic technical status of the car must be understood before the service, such as the addition of what brand fuel oil, what brand oil, any brand antifreeze and driving and vehicle driving characteristics.

Fourth.

the owner wondered: what can I do if I can't pick up the car that day?

The car patronage said, she recently opened the car to repair, but the repair factory said that the fault can not be solved the same day, the need to leave the car factory, this makes Miss Gu worried, the car is his “ the life of ” put in the repair plant, can not see himself, unsteadfast in the heart.

Expert explanation: the owner of the car is best to confirm and record the mileage, the rough position of the indicator of the gasoline meter, the appearance of the vehicle, the spare tire and the tools, together with the repair plant. We must take away the valuables in the car so as not to have any disputes.

Fifth recruit: listen to the eight sides

the owner wondered if the new car had to go to the designated repair station.

car owner Mr. Hung said that after he bought the car, the dealer asked him to carry out maintenance and repair at his own repair station. Mr. Hong has another plan, one is that the maintenance station is far from his home, not very convenient; two is the feeling that the accessories and hours of the 4S shop are expensive, he has a friend to open a repair factory, he wants to repair and maintain in a friend's shop.

Expert explanation: 4S special maintenance station is a professional service station of the brand, the hardware facilities are really good, the accessories are also from the original factory, which is one of the reasons for choosing the 4S maintenance station. But the more important reason is that the new car user manual stipulates that if the owner does not maintain a maintenance station designated by the manufacturer during the warranty period, it will be regarded as the right to voluntarily give up the claim. Therefore, if your car does not have a warranty, you must go to the 4S shop designated by the manufacturer for routine maintenance, and the maintenance should be the case, so that it will not become the manufacturer's disclaimer.

however, the after-sales service stations authorized by the manufacturers also have good and bad points. When you come to a maintenance station, it is more mature to not do business immediately, but should be quiet and sit in the rest area to see and listen carefully, observe the communication between the other owners and the maintenance stations, or understand some necessary information through other customers.
In addition, the expert also reminds the owner that the key parts of the car repair must be used in the original factory; no matter what parts are used, the maintenance factory must be marked on the maintenance voucher after completion.

The sixth recruit: ignorance of the understanding

the owner is wondering: will the repairman give full play to the car when he repairs the car?

Mr. Liu, the owner of the car, said that every time he repaired the car, he listened to the technician's analysis and felt like listening to the book. So he was not willing to listen, and all the maintenance rights were given to the repairman. But every time a car is repaired, it is not satisfactory. Is this related to your ignorance?

Expert interpretation: when a car is repaired, even if you don't understand it, you have to make a bit of understanding. The purpose is to judge whether the argument is logical rather than unresolved or mystifying. Therefore, after troubleshooting or troubleshooting, we must let the contractor explain the cause of the final failure.

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